Reviving Elegance, Sustaining Memories

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Shipping & return policy

Shipping policy

Our goal is to provide your purchase safe transportation with the highest expertise of installation.  We work with our partner brands’ own delivery teams and logistics companies specialized in delivery and installation of high-end furniture.

We offer a white glove delivery service. A dedicated team will deliver and install your furniture inside your residence. If the item was in its original packaging, left-over wrapping material(s) will be picked-up and disposed of by the team.

    Return policy

    One Off Edition policy gives you the opportunity to return products in a fast, easy, even in a free way under conditions as explained below.

    Once delivered, you have 14 days to contact us:; with a description and pictures so we could fully understand your request in case of unpredict damages.

    We come back to you within 48 hours, so we could fix a pick-up meeting to return your product.

    IDD takes full charges if:

    • This is your first order on OOE.
    • You choose our gift card system refunds.
    • Product get to your home with defects which are not mentioned in product page.

    For other cases, OOE does not charge any restocking fees, only transportation fee which are indicated on each product page.

    You will be refund within 7 days, or on the same payment method you used to buy your furniture, or on your OOE account if you choose a gift card refund.

    author 1


    author 2


    Main author

    5 april 2023

    Steps 1 out of 5

    Where are
    you located?

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    Sadly OneOff is not yet in your area!

    Steps 2 out of 5

    Select you shape to reupholster

    Steps 3 out of 5

    How many separate pieces make up your sofa?

    Count each separable element as one unit. For instance, in a sectional sofa, count each connecting piece as one unit.

    Steps 4 out of 5

    What repairs does your furniture need?

    Choose to refresh with new high-density foams, new covers, or both.

    Steps 4 out of 5

    Choose your new cover color!

    Fabric: Cloud Boucle, 100% recycled polyester, Martindale 40,000, Washable 30°C (86°F), Made in Italy. PLEASE SCROLL FOR ALL OPTIONS.

    Performance Boucle

    Not sure? Order a Sample.


    U Shaped

    Number of sections


    One Section

    Repairs needed

    New Infills

    New Covers OneOff Fabric

    New covers color

    Performance Boucle Beige

    Instant quote